Privacy Policy

Effective Date: January 1, 2025

At Musafir India Trip, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, services, or interact with us in any other way.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, postal address, and other contact details you provide when booking a trip or contacting us.
Travel Information: Details about your travel preferences, destinations, dates, number of travelers, and special requirements.
Payment Information: Credit card details, billing address, and other financial information necessary to process your payments. (Note: Payment information is processed by secure third-party payment processors and is not stored on our servers.)
Technical Information: IP address, browser type, operating system, and other technical data collected automatically when you visit our website.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, analyze traffic, and personalize content.

2. How We Use Your Information

We use the collected information for various purposes, including:

To process your bookings and provide travel services
To communicate with you regarding your reservations, itinerary changes, or other travel-related matters
To improve our website, services, and customer experience
To send you promotional offers, newsletters, and other marketing communications (with your consent)
To respond to your inquiries and provide customer support
To comply with legal obligations and prevent fraudulent activities

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, hotels, airlines, and transportation companies.
Legal Requirements: We may disclose your information if required by law, regulation, court order, or other legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or the public.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure servers and encryption technologies
Restricted access to personal data
Regular security assessments and updates
Employee training on data protection practices

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Restriction: Request restriction of the processing of your personal information.
Objection: Object to the processing of your personal information for certain purposes.
Portability: Request a copy of your personal information in a portable format.
Withdrawal of Consent: Withdraw your consent for the processing of your personal information where we rely on consent as the legal basis.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that collect certain information. You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our website.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is handled securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Musafir India Trip
C-30, Jain Park, Uttam Nagar, New Delhi - 110059
Email: enquiry@musafirindiatrip.in
Phone: +91 9306216203

Last Updated: January 1, 2025